Front of House Attendants - The Crossing Theatre
Job No:
NSC950
Location:
Narrabri
Front of House Attendants - The Crossing Theatre
- Be part of a close team at one of Narrabri's most popular community venues
- Put your customer service skills to work in a busy, varied venue
- Attractive hourly casual rate on offer
About The Crossing Theatre
The Crossing Theatre is Narrabri Shire Council’s multi-purpose entertainment venue, with two cinemas, the Crossing Café and four event spaces, all fully licensed. It operates seven days a week, so as a Front of House Attendant you’ll work across the café, candy bar, box office and events, serving everyone from movie-goers and café diners to function guests. You’ll be part of a close team at one of Narrabri’s most popular community venues.
About the Job
Look after guests across the café, candy bar, box office and events at The Crossing Theatre. Deliver outstanding service, keep things running smoothly and help us exceed expectations every shift.
Your duties will include:
- Greeting and seating café guests, taking orders, preparing drinks and delivering meals
- Making menu recommendations and suggesting extras
- Selling tickets, serving ready-to-eat food and recommending movies at the candy bar and box office
- Using the point-of-sale system and handling cash in line with Council policy
- Answering phone and counter enquiries, and responding to feedback and complaints
- Starting the cinema projectors and troubleshooting basic errors
- Keeping the venue clean, well maintained and presented to a high standard
- Minimising wastage and building relationships that keep customers coming back
- Sharing ideas to improve the guest experience
- Following Food Safety, Responsible Service of Alcohol and Movie Classification requirements
For further information on the role, please see the attached position description or contact Ricky Mason, Manager Entertainment and Leisure on (02) 6799 6866.
About You
You’re friendly, dependable and happy to be busy. You’ll bring:
- Reliability and punctuality
- Customer service experience, including working with the public and in a team
- Well-developed verbal communication skills
- Mathematical ability and/or knowledge of point-of-sale systems
- Strong organisational skills, with the ability to prioritise and multitask in a fast-paced environment
- Problem-solving skills and the initiative to act on them
- Sound keyboard and computer skills, including Microsoft Office, and the ability to become proficient in Council’s software programs
- Availability for weekday and weekend shifts, including day, afternoon, evening and night work
Hospitality qualifications and Local Government experience are desirable.
You’ll need to be able to obtain and uphold a current NSW Responsible Service of Alcohol (RSA) Certificate, a current NSW Working with Children Check clearance and current Food Handlers training.
If you have a passion for providing outstanding customer service and thrive in a fast-paced environment, we want to hear from you!
How to Apply
If you are ready to take this exciting opportunity, all you need to do is follow the steps below:
- Click the 'Application Form Tab'
- Complete all information as required
- Attach your Resume, Cover Letter and Drivers Licence
- Once completed click 'Submit'
Please note that all correspondence regarding your application status and interview will be forwarded via email.
Closing date for applications is Friday, 30 October 2026 at 5:00pm.
Narrabri Shire Council reserves the right to close or withdraw vacancies before the advertised closing date or extend without prior notice.
Narrabri Shire Council is proud to be an equal-opportunity employer. We support difference and thrive on it for the benefit of our employees and community and are committed to celebrating diversity and creating an inclusive environment for all employees.
